When you bring your kids to Hope City for the first time, our team will meet you at our First Time Guest check-in kiosk where you will fill out a New Family registration card to tell us a little bit about your family. Our team will then get your family added to our system and will be able to check in your kids and print both parent and child tags for you.

What to Bring:

You only need to bring the essentials such as a pacifier, bottle or cup, and a bag to hold your child’s things. Please remember to label all your child’s items with their first and last name so you don’t lose anything. HCK is a peanut free environment. For safety reasons, please do not bring outside food as we serve Cheerios for snack.

Before service each week, the Check-In Team will be there to greet you and assist with checking your child in. Both you and your child will receive a set of stickers with a matching code, also known as a “parent tag”. This sticker is what you’ll use to pick up your child after the service. If we need to reach you for any reason, you’ll see your child’s code on the screen in the Main Auditorium during service.

Once your child is checked in and arrives at the HCK Preschool/Nursery room on his/her sticker, our leaders will be ready to greet your family. At the end of service, a team member will verify that your parent tag code matches the code on your child’s tag before he/she is released into your care. In the event of a lost sticker, please report to the Check-In Desk where a volunteer or one of our staff members will use your photo identification as an alternative to the parent tag to verify information from your registration and check out your child.

In Hope City Kids, we are committed to safety, and it is the heart of our children’s ministry to make every effort to ensure the safety and well-being of every child. With this in mind, we do not allow anyone into our classrooms without a corresponding parent tag. In addition, all team members serving in a Hope City Kids area go through a screening process, background check, and are trained in safety and security protocols before serving. Once in our care, a child is not allowed to be picked up by anyone who does not have a parent tag with the code that coincides with the one on his/her sticker. If a parent tag has been lost, photo identification must be presented at the check-in desk or to a staff member and matched with the guardian information on the registered account. If a need arises or you have any questions, please contact a staff member and they will be happy to assist you.

Your child will experience personal care from our well-staffed team. We keep our nursery rooms ready for your little ones with age-appropriate toys that are thoroughly cleaned between services.

We know babies have specific needs and schedules, so when you bring your child to the classroom, we have an easy-to-use form that you can fill out to let our team know the feeding, sleeping, and changing needs your child has. We also take time to love and pray for your child each week.

Our rooms are designed with your child in mind. From age-appropriate toys and special service elements just for them, our team is ready to care for and have fun with your little one during service.

In our 1-2 y/o and 3-5 y/o preschool classes, children start to engage more with their church experience. We help them interact with their friends, form relationships with their teachers, and build their faith in God. Each week they will engage with stories, video lessons, small groups, and worship songs that give them Biblical truths.